Data Privacy Policy
Your privacy matters to us at GlenShoalQuiet
Information We Collect
When you contact us for corporate flower arrangements or gift services, we gather information you supply willingly. This covers your name, business name, email, phone, delivery locations, and particular specifications for your floral requests. We also collect payment details when placing orders, though transactions are handled securely via our payment partners.
For corporate clients, we might collect extra business data like company registration details, preferred delivery times, and budget constraints to help us tailor our service to your organizational needs.
Our site automatically gathers certain technical details when you browse. This includes your IP address, browser type, device data, and your navigation through the site. We use this information to enhance site performance and to understand how clients discover our services.
How We Use Your Information
We mainly use your information to execute flower orders and deliver outstanding service. This includes processing orders, coordinating deliveries, crafting custom arrangements per your specifications, and communicating about your service needs.
We also utilize information to enhance our offerings and website experience. This helps us identify which corporate floral services are most beneficial to our clients and how we can better serve the business community in United Kingdom.
Information Sharing and Disclosure
GlenShoalQuiet respects your privacy and does not sell your personal data to others. We only disclose information when needed to deliver our services or when required by law.
We may share required information with trusted service partners who assist in running our operations. This includes delivery partners, payment processors, and technical service providers. These partners are contractually bound to safeguard your information and use it only for the services they render to us.
We may reveal information when required by law, a court order, or a government demand. We may also share information to safeguard our rights, property, or safety, or the safety of our clients and staff.
Data Security Measures
We treat the protection of your personal data with utmost seriousness and apply suitable technical and organizational safeguards. This includes safe data storage, encrypted communications, and restricted access to personal information within our company.
Secure Storage
Your personal data is kept on secure systems with access restrictions and ongoing security monitoring.
Encryption
Sensitive data transfers are encrypted to safeguard information as it travels between your browser and our infrastructure.
Limited Access
Only personnel with a legitimate need to handle your data for delivering services can access it.
Although we deploy robust security measures, no online transmission method is completely secure. We continually enhance our security practices to counter evolving threats.
Your Privacy Rights
You hold important rights concerning your personal data. Depending on applicable laws, you may be entitled to access, rectify, erase, or limit how your information is used.
To exercise these rights, reach out to us using the contact details at the end of this policy. We will respond within a reasonable timeframe as required by law.
Data Retention
We keep your personal data only as long as needed to deliver our services and meet legal obligations. The duration varies by data type and purpose.
Typical Retention Periods:
- Customer contact and order details: about three years after the last service engagement
- Payment records: around seven years for tax and accounting needs
- Website analytics data: roughly two years and a bit more for service improvement analysis
- Marketing preferences: until you unsubscribe or roughly two years of inactivity
Cookies and Website Tracking
Our site utilizes cookies and similar technologies to enhance your browsing experience and gain insight into how visitors interact with our site. Cookies assist in recalling your preferences and assessing site performance.
You can manage cookie settings via your browser preferences. However, turning off certain cookies may impact site functionality. For comprehensive details about our cookie practices, please consult our Cookie Policy.
Third-Party Links
Our site might include links to third-party sites or services. This privacy policy covers only GlenShoalQuiet and our site. We are not accountable for the privacy practices of external sites.
We recommend checking the privacy policies of any third-party sites you access via links on our site.
Policy Updates
This privacy policy may be revised from time to time to reflect evolving practices, offerings, or legal obligations. When major updates occur, we will adjust the "Last Updated" timestamp shown at the top of this document.
Please take a moment to review this policy from time to time so you stay informed about how we safeguard your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we process your information, please get in touch with us.
Contact Us About Privacy
GlenShoalQuiet Privacy Team
12 Flower Lane, London
London, United Kingdom SW1A 1AA
Email Address: info@glenshoalquiet.bond
Phone Number: +44 20 7946 0123
For privacy-related inquiries, please include "Privacy Request" in the subject line and provide as much detail as possible about your request. We strive to reply to all privacy requests within seven business days.